Customer’s Responsibility – Private Utilities
The following private utilities will not be marked by Texas811: gas lines extending from the meter to the house, main water lines, sprinkler pipe, drip irrigation, poly tubing to bubblers, sprinkler wire, septic systems, swimming pool water lines, swimming pool gas lines, swimming pool electric lines, electric lanterns, gas lanterns, propane tanks/lines, outdoor kitchens, fireplaces, firepits and landscape lighting. It is the customer’s responsibility to have each of these private utilities marked by a professional to prevent damage. Please be aware that a casual mentioning or pointing out to our crew the location(s) of any private gas, electric or water lines will not be sufficient as those are not accurate enough ways to mark a utility line. The tools that our crew uses can very easily cut through utilities and there is no way for our crew to prevent cutting through utilities if they are not marked by a professional.
Treeland takes no financial responsibility for repairs or reimbursing the customers for their costs when private utilities are not marked or not marked correctly (utilities that are within one foot of either side of the markings are located correctly). If the private utilities are marked correctly and they are damaged, then Treeland will take financial responsibility for repairs or reimbursing the customers for their costs.