Privacy Policy
Last updated:
This Privacy Notice for Treeland Nursery Inc. (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website at https://www.tree-land.com or any website of ours that links to this Privacy Notice
- Use Plants and Planting Services. Treeland Nursery offers a wide selection of plants including trees, shrubs, grasses, groundcovers, perennials, annuals, succulents, fruit, palms, ferns and vines, along with services like professional planting and delivery.
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at admin@treelandnursery.com.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some information may be considered “special” or “sensitive” in certain jurisdictions (e.g., racial or ethnic origin, sexual orientation, religious beliefs). We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information with your consent. Learn more.
When and with whom do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more.
How do we keep your information safe? We use organizational and technical safeguards, but no method is 100% secure. Learn more.
What are your rights? Depending on your location, you may have certain rights regarding your personal information. Learn more.
How do you exercise your rights? The easiest way is by submitting a data subject access request or contacting us. We act on requests in accordance with applicable laws.
Want more detail? Review the full notice below.
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Services, express interest in our products or Services, participate in activities on the Services, or otherwise contact us.
Personal Information Provided by You
The personal information we collect depends on the context of your interactions and the products and features you use. It may include:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Usernames
- Passwords
- Billing addresses
Sensitive Information. We do not process sensitive information.
Payment Data
We may collect data necessary to process your payment if you choose to make purchases (e.g., payment instrument number and security code). All payment data is handled and stored by Stripe. SeeStripe’s Privacy Policy.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In Short: Some information—such as IP address and/or browser and device characteristics—is collected automatically when you visit our Services.
We automatically collect certain device and usage information (e.g., IP address, browser type, device model, operating system, language preferences, referring URLs, country, approximate location, and usage patterns). This is primarily needed to maintain security and operation of our Services and for internal analytics.
Like many businesses, we also collect information through cookies and similar technologies.
Examples of automatically collected data
- Log and Usage Data. Service-related, diagnostic, usage, and performance information (e.g., IP address, device info, browser type, settings, pages viewed, searches, actions taken, error reports, and system activity).
- Device Data. Details about the device you use to access the Services (e.g., device/application IDs, browser type, ISP/mobile carrier, OS, and system configuration).
- Location Data. Approximate or precise location (e.g., via IP address). You can opt out by refusing access or disabling Location settings on your device; some features may not work if you opt out.
Google API
Our use of information received from Google APIs adheres to theGoogle API Services User Data Policy, including the Limited Use requirements.
2. How do we process your information?
In Short: To provide, improve, and administer our Services; communicate with you; ensure security and fraud prevention; comply with law; and for other purposes with your consent.
We process your personal information for reasons including:
- To facilitate account creation, authentication, and account management.
- To deliver and facilitate delivery of requested services.
- To respond to inquiries and provide support.
- To fulfill and manage orders, payments, returns, and exchanges.
- To send marketing and promotional communications (according to your preferences; you can opt out anytime).
- To deliver targeted advertising and personalized content.
- To protect our Services, including fraud monitoring and prevention.
- To evaluate and improve Services, products, marketing, and user experience.
- To identify usage trends and measure campaign effectiveness.
3. When and with whom do we share your personal information?
In Short: We share information in specific situations with specific categories of third parties.
Vendors, consultants, and service providers
We may share data with third parties who perform services for us and require access to such information. They are contractually obligated to protect and use the data only as instructed.
Categories of third parties
- Data Analytics Services
- Payment Processors
- Cloud Computing Services
- Testing Tools
- Performance Monitoring Tools
- Sales & Marketing Tools
- AI Platforms
Other sharing situations
- Business Transfers. In connection with a merger, sale, financing, or acquisition.
- Google Maps Platform APIs. We may use Google Maps/Places APIs to retrieve location-specific information (e.g., Delivery Address). Google may estimate location via GPS, Wi-Fi, and cell towers and store/access cookies and other information on your devices. You can revoke consent by contacting us. If you are in the EEA or UK, please review our Cookie Notice.
4. Do we use cookies and other tracking technologies?
In Short: Yes, we may use cookies and similar technologies for functionality, security, analytics, and advertising.
We and our service providers may use cookies, web beacons, and pixels to maintain security, prevent crashes, save preferences, and support basic functions, as well as for analytics/advertising (e.g., interest-based ads, abandoned cart reminders). To the extent these are deemed a “sale”/“sharing” under applicable U.S. laws, you may opt out as described under United States residents’ rights. See our Cookie Notice for more details.
Google Analytics
We may use Google Analytics to track and analyze usage. To opt out across our Services, visitGoogle’s opt-out. For privacy details, seeGoogle Privacy & Terms.
5. Do we offer artificial intelligence-based products?
In Short: Yes. We offer products, features, or tools powered by AI/ML technologies (“AI Products”).
Use of AI technologies
We provide AI Products through third-party service providers (“AI Service Providers”), including Tidio. Your input, output, and personal information may be processed by these providers as outlined inSection 3 and elsewhere in this notice. You must not use AI Products in ways that violate the providers’ terms or policies.
Our AI Products
- AI Chat Bot
How we process your data using AI
Personal information processed by AI Products is handled per this Privacy Notice and our agreements with third parties to ensure security and safeguards.
How to opt out
To request limiting use/disclosure of your personal information by Tidio, emailprivacy@tidio.net.
6. How long do we keep your information?
In Short: Only as long as necessary for the purposes in this notice or as required by law.
When no ongoing legitimate business need exists, we will delete or anonymize information, or securely store it until deletion is possible (e.g., in backups).
7. How do we keep your information safe?
In Short: We implement appropriate technical and organizational measures, but no method is 100% secure.
Transmission of personal information is at your own risk; please access the Services within a secure environment.
8. Do we collect information from minors?
In Short: We do not knowingly collect, solicit, or market to children under 18, nor knowingly sell such data.
If we learn we have collected personal information from users under 18, we will deactivate the account and delete the data. Please contact admin@treelandnursery.com if you are aware of such collection.
9. What are your privacy rights?
In Short: You may review, change, or terminate your account at any time, subject to your local laws.
Withdrawing consent
Where processing relies on consent, you may withdraw it at any time by contacting us (seeContact). This does not affect prior lawful processing or processing on other lawful bases.
Marketing communications
You can unsubscribe via the link in our emails or by contacting us. We may still send service or account notices.
Account information
- Log in to your account settings to review or update your information.
- Contact us using the information in Section 13.
Upon termination requests, we will deactivate/delete your account from active databases, retaining limited data as needed to prevent fraud, troubleshoot, assist investigations, enforce terms, or comply with legal requirements.
Cookies and similar technologies
Most browsers accept cookies by default. You may remove or reject cookies in your browser settings, which may affect some features.
If you have questions about your rights, email admin@treelandnursery.com.
10. Controls for Do-Not-Track features
Most browsers and some mobile OS/apps include a Do-Not-Track (“DNT”) setting. No uniform standard exists for DNT signals, so we do not respond to them currently. If a standard is adopted that we must follow, we will update this notice. California law requires disclosure of our response to DNT; we do not respond at this time.
11. Do United States residents have specific privacy rights?
In Short: If you are a resident of Texas, you may have rights to access, receive details about, correct, obtain a copy of, delete, or withdraw consent regarding your personal information, subject to limitations under applicable law.
Categories of personal information we collect (past 12 months)
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Real name, alias, postal address, phone number, unique identifier, online identifier, IP address, email address, account name | Yes |
| B. Protected classification characteristics | Gender, age, date of birth, race/ethnicity, national origin, marital status, other demographic data | No |
| C. Commercial information | Transaction info, purchase history, financial details, payment information | No |
| D. Biometric information | Fingerprints, voiceprints | No |
| E. Internet or similar network activity | Browsing/search history, online behavior, interest data, interactions with our/other sites, apps, systems, ads | Yes |
| F. Geolocation data | Device location | Yes |
| G. Audio/electronic/sensory info | Images; audio, video, or call recordings created in connection with business activities | No |
| H. Professional or employment-related info | Business contact details, job title, work history, professional qualifications (if you apply for a job) | No |
| I. Education information | Student records, directory information | No |
| J. Inferences from other personal info | Profiles/summaries about preferences and characteristics | No |
| K. Sensitive personal information | — | No |
For a comprehensive inventory, see Section 1. We will use/retain Category A, E, and F as long as the user has an account with us.
Sources of personal information
See Section 1.
How we use and share personal information
Collection and sharing mechanisms
- Targeting/marketing cookies
- Beacons/Pixels/Tags
We may disclose personal information to service providers under contract. We have not sold or shared personal information to third parties for business or commercial purposes in the preceding twelve (12) months. We have disclosed Categories A, E, and F for a business or commercial purpose in the preceding twelve (12) months to the types of third parties in Section 3.
Your rights
- Right to know whether we process your personal data
- Right to access your personal data
- Right to correct inaccuracies
- Right to request deletion
- Right to obtain a copy of data you previously shared
- Right to non-discrimination for exercising your rights
- Right to opt out of targeted advertising, sale of personal data, or profiling producing legal/similar significant effects
How to exercise your rights
Submit a data subject access request, emailadmin@treelandnursery.com, visithttps://www.tree-land.com/contact, or see Contact. We will honor Global Privacy Control (GPC) opt-out signals where applicable.
Request verification & authorized agents
We verify identity using information provided in the request and may request additional info for security/fraud prevention. Authorized agents must present written, signed permission; we may need to verify your identity directly.
Appeals
If we decline your request, you may appeal by emailingadmin@treelandnursery.com. If denied, you may submit a complaint to your state attorney general.
12. Do we make updates to this notice?
In Short: Yes. We will update this notice as necessary to stay compliant with relevant laws.
Changes will be indicated by the “Revised” date above. Material changes may be posted prominently or sent directly to you. Please review this notice periodically.
13. How can you contact us about this notice?
If you have questions or comments, emailadmin@treelandnursery.com or write to:Treeland Nursery Inc.
1208 Sharp Rd, Gunter, TX 75058, USA
Gunter, TX 75058
United States
14. How can you review, update, or delete the data we collect from you?
Depending on applicable laws in your location, you may have the right to request access to the personal information we collect from you, details about how it has been processed, to correct inaccuracies, delete your personal information, or withdraw consent. To submit a request, please send a data subject access request as described above.