Farm Pickup

Complete information about our farm pickup process, hours of operation, and policies.

Farm Pickup Information

Orders can be placed online or by selecting items in person at the farm through our self-serve process. Please allow 24 business hours if you would like Treeland staff to tag trees and plants for you.

Plants under 15 gallons may only be reserved for a maximum of 24 hours.

Pickup Hours

Treeland is open for pickup orders Monday–Saturday, 8 AM3:30 PM, weather and holiday permitting.

  • Orders must be submitted and items tagged/selected by 3 PM for same-day pickup.
  • To speed up the loading process for online or pre-tagged orders, call us on your way and we'll have the trees pulled in advance. Calls accepted starting at 8 AM.

Preventing Wind Burn

To protect your trees from wind burn and leaf loss, we recommend bringing a 70% shade mesh tarp.

  • Trees without leaves during the winter months do not require a tarp.
  • Treeland does not supply tarps or wrapping materials. Mesh tarps can be purchased at Tractor Supply.
  • Please bring rope and ratchet straps to secure your trees and tarps.
  • Our team will load your truck or trailer, but wrapping, tying down, and transporting is the customer's responsibility.

Returns & Refunds Policy

Important: All farm pickup sales are final.

  • No returns, exchanges, or refunds are permitted.
  • No warranty is offered on farm pickup items. All trees and shrubs are sold as is, with no expressed or implied warranties.

Payment & Cancellation Policy

  • If an order or items are cancelled / rescheduled after our crew has already pulled them, a 10% restocking fee will be charged.
  • Payment is due at pickup. We accept cash or card. A 2.5% convenience fee applies to card payments made in advance; this fee is waived if the card is swiped in person at pickup.

Farm Location

Treeland Nursery

1208 Sharp Rd.

Gunter, TX 75058

(972) 372-4737

sales@treelandnursery.com

Frequently asked questions

Have questions about our products or services? Check out our FAQ section to find answers to common queries.

Need further assistance?

  • A vehicle with sufficient space for your trees
  • A mesh tarp that provides 70% shade
  • Rope and ratchet sets for securing trees

No. Treeland does not sell these materials. Customers are encouraged to visit Tractor Supply for tarps, rope, and other supplies needed for safe transport.

Yes, we are open Saturdays between 8 AM – 3:30 PM for pickup orders. Orders must be submitted and items tagged/selected by 3 PM for same-day pickup. We are closed on Sundays and holidays.

If you're located within our delivery range, you may be eligible for our delivery only service. Please see our delivery range page for details.

  • Allowed: Customers may pull items located inside or around the greenhouse. These may be placed on a green cart for checkout.
  • Not Allowed: Any items 7 gallons or larger located beyond the greenhouse must be pulled by Treeland employees only.

For safety reasons, we cannot provide pulling or loading services during storms. Loading will only continue in light rain. If thunder or lightning is present, all loading will be suspended until conditions improve.

The safety of our employees and customers is always our top priority.

No. Treeland items are only permitted for transport within Texas. We do not hold the permits required for customers to transport our products outside the state.

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