FAQ

The farm is open Monday through Saturday from 8 AM to 5 PM for self-serve shopping. It is closed on Sundays. Pickup Hours are Monday - Saturday 8 AM to 3:30 PM. Trees must be tagged and orders must be turned in no later than 3 PM to pick up on the same day.

It's located at 1208 Sharp Road in Gunter, Texas.

Treeland is a family-owned business that operates as both a retail and wholesale nursery.

Treeland offers a vast selection of trees, shrubs, grasses, groundcovers, perennials, annuals, succulents, palms, fruit, pecan, ferns and vines.

Yes, our website has an extensive plant and product catalog of all of the items that we sell.

No, you can visit during our business hours for self-serve shopping.

Yes, gift cards are offered.

You can place an order online, over the phone, or in person at the nursery using their self-serve shopping process.

Trees and shrubs which are 15 gallons and larger can be reserved for up to 30 days and all plants under 15 gallons can only be reserved for up to 24 business hours before the scheduled delivery.

Yes, payment is due at the time of delivery.

We accept cash, checks (delivery orders only), MasterCard, Visa, Discover and American Express. This is a 2.5% convenience fee for credit cards which are taken over the phone.

No deposit is needed to place a phone or online order and reserve a delivery date.

Yes, a restocking fee of $50 for the first tree and $25 for each additional tree is charged if trees are not approved upon arrival and are sent back with the delivery crew.

Yes, the farm is self-serve, and you can select your own trees and plants.

Yes, Treeland Nursery is a 50-acre farm, and we provide golf carts for customers to navigate the grounds which are first come first serve.

Yes, Treeland has a volume discount program which is a 5% discount on orders over $5,000 which excludes items on sale, clearance trees, delivery fees and tree removals.

Yes, we offer delivery and installation services. There is a delivery charge and a minimum order amount for planted trees, which varies by city.

Planting prices vary based on the type and size of the tree's container. Our entire catalog is viewable online and pricing options are provided for each tree and container size.

After placing an order, a delivery date is selected. A few days prior, they send a 'QuickSign Package' with an invoice and policies. The day before, you receive a target arrival time. Read more about our delivery process here.

Treeland submits a locate ticket to TX811 for public utilities, but customers are responsible for marking any private lines (like irrigation or pool lines) to avoid damage. Read more about utilities here.

We offer tree removal for a limited number of trees and each request needs approval. We can remove trees and stumps up to 6 inches in trunk diameter for an additional fee. Read more about the tree removal process.

Customers must have the placement of the trees decided before the crew arrives. Additional fees may apply for re-planting a tree if you change your mind after the hole is dug.

No, there is no guarantee or returns for items that Treeland does not plant.

For Trees and shrubs planted by Treeland the tree is guaranteed to live for 1 year from the date that it was planted. If a tree dies then Treeland will give a 2/3 allowance based on the original invoice price (after discounts), which will be applied towards the new purchase of equal or greater value. There will be no allowances issued after the 1-year guarantee period and there is only one replacement offered per tree. Replacement orders must be placed within 1 year from the date of planting. Clearance trees are covered as well.

Customers that have Treeland plant at their primary residence that they own and reside at full time.

Customers that do not have Treeland plant and those who have us plant at their 2nd home, non-primary home, unoccupied home, commercial property, non-residential property, weekend home or unoccupied land. We also do not warranty any items installed in containers or pots. If the owner information provided to Treeland is found to be not truthful, then Treeland can void the warranty.

No, the warranty is non-transferable and is only for the original purchaser.

No, we do not offer refunds once a tree has been installed.

Yes, the watering program and fertilizer program can be viewed on our website.

No, lawn sprinklers are not a sufficient water source for new trees.

Customers can choose whether they would like a well built around their tree to help retain water and by default a well will be added around each tree.

Treeland states they select the top 5% of trees from high-quality farms, personally selecting each one to ensure premium quality.