In 2011, 50% of Treeland's customers ordered over the phone. Listed below are several reasons why our customers had the confidence to place a phone order:
- No deposit is required to place a phone order and reserve a delivery date. Our customers do not pay until Treeland completes the installation of the trees and shrubs.
- Customers have no obligation to accept our trees upon delivery. If our customers are not satisfied for any reason we will bring the tree(s) back at no charge to the customer.
- The owners, not the crew, select the trees and shrubs that are going to be delivered, which insures that customers receive premium quality.
- Treeland believes that the quality of its trees and shrubs is the highest in the state. These quality standards are achieved by visiting the biggest and highest quality tree farms in Texas. These tree farms have thousands of each type of tree in every container size and from these large inventories Treeland selects the top 5% of those trees and shrubs. It is common for most nurseries to order over the phone and not individually select their trees. As a result Treeland's standard is a much higher quality tree.
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